Does limbo/ offer real human customer support?

Yes. Human support is the foundational block of the platform, not an afterthought. limbo/Humans puts real, senior people behind every account, reachable over email, Intercom, video calls, WhatsApp and SMS, with contracts that commit to a response within 48 hours and a real-world average of 5 hours. An AI assistant (limbot) handles routine requests around the clock so the team can focus on the conversations that actually need a person. Every limbo/ stack includes limbo/Humans by default. Meet the team.